HEALTHCARE · DIAGNOSTICS & PATHOLOGY
Diagnostics & Pathology
Explain testing services, collection information and the next administrative contact.
A USEFUL START
What to explore
Use these needs to shape a focused business discussion.
Present the business
Present approved service and collection information.
Coordinate the work
Discuss appointment queues, sample handoffs and authorised report release.
Agree the next step
Keep public enquiries separate from clinical records and actual test results.